Aligned Technology Solutions, LLC (ATS) is a registered and fully insured Limited Liability Corporation in the state of Virginia. We are a technology services company but we are all about people. Our clients, employees, partners and families are what matter most to us. We value each of these relationships and we strive to make working together a pleasant and enjoyable experience.
The company was started shortly after our founders concluded their own independent searches for Managed Service Providers in the Washington DC and Northern Virginia markets. Their review and analysis of potential vendors revealed that the market was under-served for those seeking business focused, high-quality and customer-service oriented support.
Our approach is unique. Most IT service providers are born from techies who love the technology they work with. They love to see it, love to use it and most of all – love to sell it to you. They want you to have it because it exists and they know how to set it up for you. Your business becomes their playground. It doesn’t necessarily matter to them if it has any positive impact on your business or organization. “Return on Investment, what is that?”.
We love good business first and foremost. We love technology too, but not for the sake of the technology itself. We love to see how, when leveraged properly and implemented in alignment with your business goals, it can enable and empower your business to realize its full potential. Technology should drive improvements, overcome obstacles and bring new opportunities. Okay, here is an admission, we like being the “hero”.
They’re interested in cool technology – We’re interested in solving business challenges and improving efficiency
They’re interested in sales – We’re interested in relationships
They’re reactive, ready to sell a replacement or something new – We’re proactive, doing it right from the start
They think a vendor and a partner are the same thing – We know they most definitely are not
We’re different in other ways too. We live and breathe customer service excellence. It’s in our DNA and frankly, we know no other way. It starts with recruiting our team and is “baked in” to everything we design or do. ATS clients rave about the experience, especially those that transition to us after years of working with another provider. Again, we like being the hero!
We call it "Hassle Free IT"
Benefits to choosing Aligned Technology Solutions as your IT partner:
- We make doing business easy, every step of the way – From helping find the plan that's right for you, to onboarding, to each customer service interaction and strategic account review. We strip out the complexity and keep things simple and straightforward.
- We speak your language – We won't bombard you or your users with "techno-babble". We explain recommendations, services and solutions in terms everyone can understand. Of course when and where appropriate, we can tech-talk with the best of them.
- Comprehensive Plans – No finger pointing here. We can provide both broad and deep coverage. From Strategic Advice to Help Desk service and everything in between. It's like an IT Department in a box.
- A unique approach that assures ALIGNment with your business goals and objectives – We see technology through the lens of your business and demonstrable purpose. Other providers want to "sell you stuff", we want to solve challenges and empower businesses to reach their maximum potential.
- We understand the definition of the word "partner", and we don't use it lightly – The word is easily and often said. Unfortunately today it's meaning is rarely honored. We are all about people, long term relationships and partnerships. Everyone thrives, everyone succeeds, everyone wins - why would you want it any other way?
Your Success is Our Success