Why are businesses using VoIP?

Why are businesses using VoIP?

VoIP phone systems have come a long way from the early days of glitchy calls and limited features. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business?

What is VoIP?

VoIP, or Voice over Internet Protocol, is a technology that allows you to make and receive calls over the internet.

VoIP phishing: how scammers do it

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to scam.

Better call quality with a dedicated circuit

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.

Comparing Hangouts and Skype

Comparing Hangouts and Skype

Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so you can see how they stack up against each other.

VoIP redefined thanks to 5G data

VoIP redefined thanks to 5G data

Communication is an integral component to any small- and medium-sized business. To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for.

Avoid VoIP eavesdropping with these tricks

Avoid VoIP eavesdropping with these tricks

As of late, eavesdropping has been making the headlines due to the surge in frequency. Making it an ideal time to review how well your Voice-over-Internet-Protocol (VoIP) phone systems are protected. However, this isn’t entirely new to VoIP, Vomit and Peskyspy are just some of the prolific VoIP eavesdropping attacks that have gained infamy since 2007. Spare your business from VoIP eavesdropping with these tips:

Never deploy with default configurations
Everyone wants to get things rolling as quickly as possible, but this often results in VoIP phones being deployed with their default configurations.