Why Skype for Business Over Skype?

Why Skype for Business Over Skype?

It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth.

VoIP call-quality issues explained

VoIP call-quality issues explained

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a traditional phone system, for less money.

VoIP redefines business calling

VoIP redefines business calling

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from VoIP, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, sometimes spotty call quality, confusing invoices, and questionable customer service.

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VoIP delivers big data to small businesses

VoIP delivers big data to small businesses

Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret.

How to enhance your VoIP call performance

How to enhance your VoIP call performance

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, but are they legitimate? Absolutely not.

9 Underutilized VoIP features

9 Underutilized VoIP features

Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few.