How to enhance your VoIP call performance

How to enhance your VoIP call performance

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, but are they legitimate? Absolutely not.

9 Underutilized VoIP features

9 Underutilized VoIP features

Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few.

Give VoIP a test drive with these apps

Give VoIP a test drive with these apps

VoIP – the mere mention of the word can send shudders down a business owner’s spine. With such an odd name, it may make little sense to utilize something so unfamiliar in your business. You may want to know more about it before committing to a full blown system for you and your employees.

Paying too much for your business internet service? ATS can help – for FREE!

Paying too much for your business internet service? ATS can help – for FREE!

Technology has been driving bandwidth improvements at a breakneck pace. That's good, because applications and communications are becoming more and more demanding. And there are no shortage of options to evaluate. Shared, private, dedicated, dynamic, cable, copper, fiber and on and on.

ATS partners with Star2Star Communications

ATS partners with Star2Star Communications

Aligned Technology Solutions (ATS) is proud to announce that they have joined Star2Star Communications’ growing and diverse partner network.

“Today is about putting the customer first,” said Gar Whaley, Co-founder of ATS. “Together, with Star2Star Communications, we’ll deliver scalable and reliable solutions that will help connect our customer’s to the cloud-based unified communications technology that Star2Star provides.

SIP Trunking is a good VoIP addition

Voice over Internet Protocol, VOIP, is not a new technology, businesses have been dabbling with it for almost a decade. It’s safe to say that VoIP has become so commonplace that we hardly think about it. While it’s common, small businesses with a PBX – Private Branch Exchange – have had little choice when it comes to digitizing their systems.

Confusing VoIP terminology explained

Technical terminology with what seems like millions of acronyms is among the most difficult to understand. If you listen to IT people speak, it can often sound like nothing but a string of abbreviations with the odd technical sounding word thrown in for good measure.