Telephony, Broadband & VoIP
Converged communications you can count onThe communications services landscape is constantly evolving. With the convergence of voice and data, bulging internet bandwidth, an expanding fiber footprint and mix of premise-based and hosted Voice over IP solutions, making sense of all your options can be daunting to say the least. ATS is a full service telecommunications agency capable of putting together a comprehensive and cost-effective plan for all your communications needs, whether it's for a single office or for a multi-location network. We partner with all the major carriers and ISP's and our team has deep experience in designing service plans, negotiating carrier contracts, implementing services and managing them going forward.
We partner with all the major carriers and ISP's and our team has deep experience in designing service plans, negotiating carrier contracts, implementing services and managing them going forward.
Business Telephony Systems & VoIPWhether it's on-premise, hosted or cloud based - phone systems today are highly integrated with your network and can provide your employees with the mobility to make or receive calls at their desk, on the road, while telecommuting from home or on their mobile devices. They can seamlessly connect multiple locations, provide basic call groups & routing options and reduce costs by leveraging IP network services. These systems are scalable, providing everything from basic services to the advanced including.
- Contact Center Operations
- Automatic Call Distribution (ACD)
- Voice Response and Auto Dialers
- Computer Telephony Integration (CTI) with your CRM and other systems
Broadband ServicesTechnology has been driving bandwidth improvements at a breakneck pace. That's good, because applications and communications are becoming more and more demanding. And there are no shortage of options to evaluate. Shared, private, dedicated, dynamic, cable, copper, fiber and on and on. Making the wrong decision can be costly for your business, potentially leaving you under provisioned or worse yet, over subscribed. We are experts in finding the right products and solutions for you business and location. As a full service telecomm agency, we have the ability to view service maps, identify the best providers in your area and put together competitive quotes from the ones that best fit your requirements. We partner with the best providers in the industry including Comcast Business, Cox Cable, Zayo, Level 3, Windstream, TW Telecom, Megapath, XO Communications, Earthlink and many more. Over 50 in fact. Our agents monitor the latest promotions and options to make sure you get the very best deal. We oversee your service implementation and once service is activated, we remain on the job when you need changes or if you encounter problems. All of your service information is tracked in our management system so at all times, we know what you have and what you need. Best of all - our services are funded directly by the carriers and result in no additional cost to you. None. Put our knowledge, know-how and customer service oriented team to work for you today.
Your Success is Our Success