Managed & Co-Managed IT Services
The Proven Solution to Costly IT Management
Businesses of all sizes are increasingly dependent on a rapidly expanding portfolio of technology these days. Networks, computers, email, software, websites, phone systems, tablets, mobile devices - the list goes on and on. You need to make wise technology investments and then optimize their effectiveness with comprehensive management and support. And it's not just the systems, these are used by real people who encounter legitimate obstacles and need responsive support when they do.
The spectrum of knowledge and experience required to make smart decisions and keep your systems optimized is both broad and deep. Acquiring the internal talent needed to pull it all off is daunting and expensive. IT salaries are skyrocketing and turnover in small and mid-sized enterprises is high. If you are lucky enough to acquire everything you need, the challenge quickly becomes "how do I hold on to it?".
Managed Services programs from ATS overcome these challenges and then some. For a fraction of what it costs you to build your own IT team, you can have a turnkey IT Department providing everything from solid strategic advice, to systems optimization to providing end user support. All built and based on industry best practices and using the most powerful management tools.
Maybe you have an investment in personnel already but you're looking to round out your capabilities, support their efforts and allow them to focus on the most critical components of your business. We can help there too. Our Co-Managed model works around your existing team, all while bringing you the leadership, experience and resources of a professional IT Team.
Services from Aligned Technology Solutions can include:
- Strategic Advice & Guidance– Helping you find the right technology path, aligned with your business goals
- Systems Monitoring 7 x 24 x 365 – Servers, networks and mission critical systems are under our watchful eye at all times
- Proactive & Preventative Management – Our team and tools keep your systems tuned to peak performance and can resolve many problems before they ever happen
- Operating System patches and updates - scheduled after business hours minimizing impact on your busy day
- Asset Management – a comprehensive and dynamic cataloging of the information technology assets under our management. Lifecycle analysis and reporting.
- Remote Access Support – we manage, maintain and support your remote network access technologies including VPN's.
- Mobile Device Support – everything from email configuration, to fully managed portable devices with remote lockdown, locate and data wipe capabilities for most devices
- Backup & Disaster Recovery Systems Administration - We can manage your current platform or help you craft a policy and solution that protects your data and insures rapid recovery in the event of a failure
- Domain & Systems Administration – New employees, moves adds & changes (MACs), email and account provisioning
- Anti-Virus and Anti-Malware Protection and Monitoring – with best-in-class, enterprise grade tools
- World-Class End User Support – via our remote control tools or in person, we are customer service fanatics!
ATS has flexible service options and pricing plans to precisely cover your requirements and preferences. Everything from a fixed, predictable monthly fee to variable "pay as you go" pricing. We couldn't make it any easier!
The Aligned Technology Solutions team is ready and standing by to help you craft the right solution and get you on the path to a stable, secure and high-performing computing and communications platform.
Your Success is Our Success